Delete Your Account and Data

StoneCloud · Last updated: 8 September 2026

This page explains how to permanently delete your StoneCloud account and the data associated with it. StoneCloud is provided by an individual developer (a sole trader) based in Australia, ABN 70 202 810 083.

Option 1 — Delete from inside the app

If you still have StoneCloud installed, this is the fastest way and takes effect immediately:

• Open StoneCloud and sign in to the account you want to delete.
• Go to Settings → Account → Delete account.
• Confirm the deletion. Your account and its data are removed straight away.

Option 2 — Request deletion by email

If you no longer have the app installed, or you cannot sign in, send a deletion request to support@stonecloudworks.com with the subject line Account deletion request, and include:

• the email address of the StoneCloud account you want deleted;
• a statement that you are the owner of that account.

We will acknowledge your request within 7 days and complete the deletion within 30 days of verifying that the request comes from the account owner. We may ask you to confirm the request from the account's own email address before we act on it, so that we do not delete someone else's data. There is no charge for this.

What is deleted

Deleting your account permanently removes the data we hold for it, including:

• your notes, files, records and any other content you created in the app;
• your tracking, time and financial entries, and the statistics derived from them;
• your AI conversation history and any AI long-term memory saved for your account;
• your app settings and preferences stored in your account;
• your authentication record (your sign-in identity for the app).

Deletion is permanent. We cannot restore an account or its content once it has been deleted, and this action cannot be undone.

What may be retained, and for how long

• Backups — routine infrastructure backups may still contain your data for a limited period before they are overwritten, normally within 30 days.
• Provider logs — operational logs held by our infrastructure and AI providers (see the Privacy Policy) may persist for a limited period under their own retention schedules.
• Legal and financial records — where Australian law requires us to keep a record (for example, records relating to a purchase), we retain only that record for the period the law requires.

Data kept for these reasons is not used to provide the app to you after deletion.

Subscriptions

Deleting your account does not cancel a subscription bought through Google Play. Cancel it from Google Play → Payments & subscriptions → Subscriptions, otherwise billing continues under your Google account.

Contact

Questions about deletion or about your data: support@stonecloudworks.com. See also our Privacy Policy and Terms of Service.